Staff are somewhat active in the cabin during the meal toing and froing with drinks, and there is a moderate degree of ad-hoc tray clearance for those customers that finish early. I could have transited Heathrow without ever passing through security or U.K. immigration, but I’d heard great things about Virgin’s Upper Class and Elite ground services, and I decided to wait an extra 30 minutes in the immigration line to check out the situation. I’m a great fan of premium economy seating, which Virgin pioneered so long ago. There is also a purpose-built bar area for Premium Economy passengers to pick from which Virgin name the “Wander Wall”. While the style of food provided is broadly aligned with the back cabin, the hardware on which it is delivered is nicely upgraded, and it is these small touches that one is now seeing more in Premium Economy. While the private entrance was gorgeous, it seemed that even economy passengers flying Virgin out of Heathrow can expect prompt service at check-in. The pillow is white and has a white cotton cover with a small cut out to fit more ergonomically around the neck. The remaining Airbus A340-600s (of which I believe there are just five or six remaining in Virgin Atlantic’s fleet) will be phased out soon, with the airline’s soon-to-arrive Airbus A350-900s (LHR-JFK is the 1st route announced beginning “late summer”) and a “rumored” order for Airbus A330-900neos likely to be announced at the upcoming Paris Air Show. Immigration in Newark is immigration in Newark. The cabin staff during boarding are chatty and effusive, and there is a sense of the party vibe that is often portrayed in the airline’s marketing. Virgin Atlantic’s 787-9s have three cabins — Upper Class, premium economy and economy. Premium Economy tickets are bookable with SkyMiles for about 40 percent fewer miles than Upper Class, depending on the route. It’s a means to earn full elite qualifying dollars (MQDs), rather than a partial percentage if I’d have booked through Virgin or through a third-party. They sat us on metal benches common not in airports but institutional waiting rooms. In an instant, she had read up on my entire Delta frequent flier history — all while making the sincerest apologies, repeatedly. There are some meet and greet staff available to deal with immediate enquiries, and for Premium Economy customers there is the benefit of dedicated priority check-in which is simply branded up as “Premium”. Much of the view was then gobbled up by two of the A340’s four big engines. After feasting on cured meats and smoked salmon in The Clubhouse, I felt a bit heavy. It was past midnight in London at this point. many great reviews of Virgin’s home base Clubhouse lounge, I actually would have preferred my economy meal on Air France to this premium economy mea, Singapore Airlines Turns Airbus A380 Into A Restaurant (And More…), Don’t Miss Out On Double Virgin Points When Booking A Flight. The one and only area where Virgin’s premium economy cabin stood out was seat comfort. Always the rebel, Virgin is bucking the industry trend of airlines that are maintaining the conventional inflight publication but ditching the entertainment guide. The Upperclass wing actually features an entirely private check-in area, which I did not visit, as its accessed from a private driveway outside. Every passenger transiting the Heathrow Clubhouse can choose from several dining options including a full, sit-down a-la-carte service and an absolutely posh walk up charcuterie butcher and deli. Brief but very precise info… Thank you for sharing this one. Today we are announcing… Continue Reading. The personal space is excellent. Bummer. As a benefactor of frequent flier status, I am tied to Delta Air Lines. Even Delta Comfort+ economy passengers receive ear plugs, toothbrush kits, lotions and eye masks on transatlantic flights. There was a good diversity of options, though. Virgin Atlantic launched its new premium seats this week, and they let you recline seven inches. The meal service and amenities on the flight were a mixed bag, while the Virgin Atlantic staff in London were truly outstanding. Virgin offers 3 classes of service between NY and London: Economy, Premium Economy, and Upper Class. The most noticeable upgrade is the china and glassware used on the meal tray, which is also nicely dressed with a linen cover. This is quite strange and embarrassing. For hand carry, this should be 1 item at a maximum of 23x36x56cm (9x14x22-inches) and 10kg. Joanna and I had been planning to visit New York for some time and we were still in the middle of making our plans when the travel Gods smiled down on us in two wonderful ways. I’m not going to say that my meal in Virgin Atlantic Premium Economy was bad. However the Business class on Virgin Atlantic is a very high end premium product way out of the reach of most. Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi. That’s all. The pitch in Virgin Atlantic’s Premium Economy is more than generous and it’s that number that determined my happiness (or not) on the 8-hour flight. Virgin’s premium economy seats, at 21 inches wide, are as wide as any domestic first or business class recliner on the market and set the international standard in premium economy. This netted me an additional five points per dollar, on top of the nine SkyMiles per dollar I would earn as a Platinum Medallion. Fortunately, I have a printed menu and photographs to fall back on. This is well-stocked with a range of packet snacks, soft drinks and water, and the staff seem happy to provide other drinks from the bar menu to those customers that want these. Virgin Atlantic has not only drastically reduced its business class prices, but also its premium economy prices!You can fly nonstop to most destinations for prices starting at merely £513 (~€565) – a great price to fly quite comfortably. One disappointment is the lack of amenities in the toilets, and this constitutes basic pipe soap for today’s flight, and one might expect a little more for this premium cabin. I was in need of a return flight from Berlin to New York. In hindsight, the concept seems obvious. Personally, as an old school “avgeek”, it was love at first sight for the four-engine Airbus A340 (of which three were flown on that trip, two on Virgin Atlantic and one on South African Airways), so while, yes, the 787 was much newer and had a far better seatback entertainment system than the old, clunky, difficult to use one on the aged A340s, I’d have no problem flying the older A340s as long as they’re still flying. The width isn’t all that is extraordinary about the seat, however. The flight departs 30-minutes late from Heathrow due to weather-related ATC issues and arrives into Seattle more or less on time after a journey that is just over 9-hours in duration. Were our meals something to write home about? As I’d checked my U.S. adaptor in my luggage, I was out of luck and ran out of laptop power just a couple of hours into this flight. About 90 minutes before arrival flight attendants served scones, cakes and sandwiches with a variety of spreads and creme fraiche clotted cream. 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