To complete your return, we require a receipt or proof of purchase. Ensure product is carefully packaged (its original packaging materials are best) in order to avoid damage during shipping. RETURN ADDRESS PT TRADING 23-27 Long Street London WC1 2PA U.K. Powered by Create your own … This is unacceptable. I've always bought expensive Silk'n devices and they never last more than 14 months before they stop working. Safely package all components/products that was included in original order in a shipping box and affix shipping label to box. When returning your entire order, you will receive a refund for the order you have returned and your original shipping costs. Silk’n will receive the returned items and issue a refund within 5-10 business days; Return shipping charges and any additional charges will be automatically deducted from the total refund. Products must be unworn and unwashed with all tags still attached. Return of products to PureSilk Durags requires prior authorization via email. Men’s underwear and swimwear can’t be returned for hygiene reasons. Learn about our return policy. But the Tightra went bad in only the third week! Please contact us through the contact us page, if you have any issues. 1. If the fault is found later on, or if there is a delay in making a complaint, you will still be entitled to a repair, or if a repair cannot be done without causing inconvenience, a replacement. All merchandise must be returned in NEW CONDIT Please be advised the US store only ships within the United States. You can do this by logging into your account in the usual way. Please see return process for further details. Returns without a Return Authorization will be returned to sender. Returning part of your order. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. A return will not be accepted without prior authorization. This cancellation policy does not affect your rights when we are at fault – for example, if goods are sent out in error, faulty of miss-described. Return a youthful glow, improved tone and reduce the appearance of fine lines and wrinkles with Silkn’s line of anti-aging and skin tightening devices. RETURN POLICY We as a company pride ourselves on the quality of our products and service. I have the silk n infinity model. Any item that is returned more than 30 days after delivery Refunds (if applicable) Home … Silk'n Edge™ gives its customers a 30 day for money return guarantee for any Silk'n Edge™ device bought from www.Silkn-edge.com or using any other way of purchase. If goods are failed to be returned to us, we will collect them, and we will charge you the direct cost of the collection. Please contact Silk’n Customer Service for return instructions 1-877-367-4556. A Confident you! Please be advised that our CA site (Silkn.ca) only ships within the Canada. Silk'n Pro-Hair-Removers. Silk’n is the global leader in professional aesthetic devices for home use. The store didn't manufacture it, can't fix it and they don't have any more in stock. Gift Certificates; Account; Order online or call us 503-342-6859; SPECIAL OFFER::5 session Cryo-Slimming Pack for $1500.00. Home Skinovations will cover all return shipping costs for products with valid warranty. Return postage costs, in this case, will be the responsibility of Silk’n. 0. I paid $400 and I just want a device that works! If eligible for exchange, we will send an immediate replacement to you. When returning the goods you are required to email or call our Customer Service first at customercareuk@silkn.eu or by telephone at 09062130009. silk n infinity doesn’t work for fair hair. To do this please email us or write to us to discuss the matter further. Sadly despite saying it is suitable for fair hair and skin, this would appear not to be the case. Liquid error (header-top line 84): Could not find asset snippets/ly-languages-switcher.liquid. You have a legal right to cancel your contract before delivery and up to 14 working days after delivery. To support you, on orders placed on or after 1st March we’ve made a change to how you make a return. Once we receive the unit and it is examined and approved by our returns department, we will credit your account. In the event that the wrong item/s have been sent to you, we will refund the amount you paid for your purchase, your original shipping costs and any costs incurred on your behalf for the return of the wrong item within 14 days of receiving the product in our office, or when proof of return is given, whichever is earliest. What is your Returns Policy? Return postage costs, in this case, will be the responsibility of the customer. Amazon Global Store Return Policy. I have been using it for a year and it hasn’t made any difference at all. Further on receipt of the returned product … Silk'n says that the store I purchased it from is responsible. Our products are especially made to make life easier and more comfortable. We also guarantee the guidance and advice that we give our customers. Silk'n Online-Shop bei OTTO › Große Auswahl Ratenkauf & Kauf auf Rechnung möglich › Jetzt bestellen! Following are the details of the Bollineni Silks return policy that is applicable for all items sold on bollinenisilks.com. A New Year. I paid $400 and I just want a device that works! silkn.com uses cookies to provide you with the best browsing experience. For the best experience on our site, be sure to turn on Javascript in your browser. It must also be in the original packaging. When returning part of your order you will receive a refund for the products you have returned to us within 14 days of sending the item back to us or evidence that it was returned. If you bought your Silk’n Edge™ from any place other than www.Silkn-edge.com . Merchandise may be returned within 14 days from the date the order is received for store credit. To be eligible for a return, your item must be unused and in the same condition that you received it. Silk'n GoBrush Mist combines the technology of a flat iron and a heated brush for detangling and maximum contact to every strand. You have 14 days from the day your order reaches you to let us know you wish to return, please visit 'My Account' to submit your request. Socks can be returned if they are sealed in their original packaging. “Silk'n FaceTite is all in one: radio frequency energy, LED and infrared to stimulate elastin and collagen fibers combined with hyaluronic acid. We at Silk & Stone value you, the customer and strive to provide excellent customer service. Refunds will be processed within 14 days of you returning the items to us or evidence that they were returned. I still get the regular amount of hair growth. By continuing we assume that you are consenting to all cookies on silkn.com Website. The Silk'n ReVit makes dead skin cells a thing of the past while improving the texture, elasticity, and tone of your skin. According to article 23 (2) (e) of the RA Law on consumers, a ticket is considered to be printed material and cannot be returned after its sale. RETURNS WILL BE ISSUED STORE CREDIT ONLY. Returns must be received within 30 days of the date … Once proof of purchase has been confirmed, you will be given a Return Goods Authorization (RGA) number and full instructions on exchange procedures. Shipping charges is not refundable during a return. Any charges incurred will be deducted from total refund. 2. Return Policy . You have the right to return part of your order up to 14 days from receiving the products. To initiate a return or an exchange, please Contact Us and provide your order number. Return Policy . Pre-authorization . We strive to make you happy with your purchase, keeping you in good hands throughout the entire shopping experience and order process. Cancelled orders must be returned to us in an unused condition. But the Tightra went bad in only the third week! If you purchased your device from another country, please contact your country’s specific Silk’n representative, and they will be pleased to help you with anything warranty related. Please see return policies and guidelines below: Silk’n provides a 60 Day Money Back Guarantee for the following devices purchased online at silkn.com or by any other method from HomeSkinovations Inc.: Silk’n provides a 30 Day Money Back Guarantee for the following devices purchased online at Silkn.com or by any other method from HomeSkinovations Inc.: Silk'n skin care, replacement heads, cartridge products, replacement rollers, filters & tips are consumable and are therefore considered non-refundable. Return Policy. This is unacceptable. Silkn offers a money back guarantee if you return items within 60 days, as long as the items are hair removal devices, anti-aging devices or cellulite devices. The store didn't manufacture it, can't fix it and they don't have any more in stock. Purchase orders are processed in real time, making it possible for customers to receive their Silk’n orders quickly, therefore cancellation is not possible after the order is confirmed. Our returns policy. Get your Silk'n coupons now and you can save big on the Silk’n ReVit microdermabrasion tool. A return confirmation email will be sent to you followed by a return shipping label. Silk’n has built a reputation for delivering dependable results that enhances your skin form and vitality safely and naturally. Menu: HOME; PRODUCTS & PRICES; RETURN POLICY; FAQ's; RETURNS As long as you report your issues within 15 days from arrival, then you are eligible for a refund. An authorized product has been issued a Return Authorization Number by Home Skinovations Inc. Purchaser is responsible for all shipping and duty charges. Our products are especially made to make life easier and more comfortable. Buy Now × Order online or call us 503-342-6859; Gift Certificates; Account; Account; Search . What Is Silkn's Return Policy? If you purchased your Silk’n from anywhere other than Home Skinovations Inc. you must contact the retailer directly for their return policy. If you purchased your Silk’n from Home Skinovations Inc. and you would like to return it, follow these simple steps: Home Skinovations Inc. cannot accept returns for products purchased at 3rd party retailers. Designed by physicians and crafted for optimal ease, our patented technology provides seamless hair removal every time*. If a replacement is not available, you may claim a part or full refund for the faulty goods. Your returned product must have a Home Skinovations Inc. Return Authorization Number. Return a youthful glow, improved tone and reduce the appearance of fine lines and wrinkles with Silkn’s line of anti-aging and skin tightening devices. From time to time, our company may offer suggestions to our customers. We only offer refunds onto the original payment method used to make the order. RETURNS/EXCHANGES. If you wish to return an item to us during this time, please notify us within 14 days of receiving the item. Returns Our policy lasts 5 days. Return shipping charges will be deducted from total refund. “Silk'n Infinity is a versatile device, suitable for all skin tones and it allows you to remove hair on the entire body. If you receive your goods and there is a problem please contact us to discuss the matter further. You have the right to return your entire order up to 14 days from receiving the product/s. A return will not be accepted without prior authorization. To return an unused defective/ damaged product, an intimation of the same must be made to us via email to contact@silknzari.com or by call to +91 7020882787 (Mon – Fri 9:30 am to 6:30 pm IST) within 3 days from the receipt of the product, and the product must be returned to us within 7 days from the product receipt date although the product might reach us anytime. If you purchased your Silk’n from anywhere other than Home Skinovations Inc. you must contact the retailer directly for their return policy. We will refund you, in line with our returns policy, within 14 days of the goods being returned. Returns must be received within 30 days of the date the return authorization was issued, or a 20% handling charge will be charged. Silk’n at home hair removal devices are simple yet effective* Silkn’s at-home hair removal products have become a trusted brand all over the globe. Silk’n has built a reputation for delivering dependable results that enhances your skin form and vitality safely and naturally. If the item is found to be unsatisfactory, the item is returnable. Once product is received by Silk’n refund will be issued within 5-10 business days. Please Note: No claim for faulty goods can be made if any of the following applies – damage caused deliberately or through negligence, improper use or careless maintenance, normal wear and tear, damage caused by not following the care instructions correctly. You have the right to return part of your order up to 14 days from receiving the products. The window to return items for a refund shrinks to 30 days when the items come from most of the other departments offered by Silkn. A shipping label will be issued and emailed to you. JavaScript seems to be disabled in your browser. silkn.com uses cookies to provide you with the best browsing experience. If the goods are found to be faulty within a reasonable time frame of receiving the items then you may reject them and claim a full refund. Instead of just using heated plates to straighten hair, GoBrush Mist achieves a sleek look by also distributing heat across the hair shaft through steam, which comes from the water in the tank. Save up to 20% off + Free Gift + Free Shipping! If you are not completely satisfied with your purchase, you may return it and we will refund your money (less shipping and handling). Without a Return Authorization Number, the … Products must be returned within 30 days of receiving your order. I have fair hair and fair skin. And get the latest news, discount codes and more! Email: customercareuk@silkn.euMon - Fri: 9h - 17h, This site is protected by reCAPTCHA and the Google. For the best experience on our site, be sure to turn on Javascript in your browser. In case you have received a defective or a damaged product, you will be eligible for a free replacement/ refund or exchange. Returns without a Return Authorization will be returned to sender. Sign in Create an account. Safely package all components/products that was included in original order in a shipping box and arrange shipping with an international shipper. Silk'n says that the store I purchased it from is responsible. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you purchased your device from another country, please contact the Silk’n representative of that country. They can provide assistance and can answer any questions you might have. The Real Deal on Returns and Exchanges We honor returns and exchanges within 30 days of purchase on products that have not been opened, worn, or tampered with. A return shipping costs you received it the us store only ships within the United States followed! 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